How do I return an item?

If within 14 days from the time of receipt there is a problem with workmanship ONLY, an exchange will be given as a store credit or product exchange ONLY if the product is in unwashed/unused condition. Refunds will not be given. You must e-mail me before sending back an item for exchange. If you experience a problem with the product due to workmanship within 30 days of receiving the item, I will cover the cost of shipping back to me so that I can make the repair. I will also cover the cost of shipping back to you. If you would like to purchase insurance for your package, please contact me.

When it comes to snaps and elastic: I am more than happy to repair elastic that has gone bad or snaps that have broken or have stopped working, however, the cost of shipping both ways is the responsibility of the buyer.

Returns/Exchanges on instock orders

If a product is purchased as an instock item and is not a custom order in anyway [you pick size slots are considered custom], and workmanship is the issue, you can return the product if it is unwashed/unsused within 30 days for a refund.

i am NOT responsible for sizing issues. sizes are clearly marked with measurements for each product. please measure your child for accurate fit.

Essential Saltes Baby
4897 Duguid Road
Manlius, NY 13104